Tech Support

Tech Support 

Welcome to Tech Support! We are excited to announce the launch of a new technical support web portal! Parents/guardians, students, and staff members now have two options when entering a request for technical support. 

Need help with technology?

Click to email tech support

You will get an immediate response from our system with a ticket number. Any replies to that email will be logged in our tasking queue. You will receive a message on any status change to the ticket. Closed ticket will automatically reopen should you reply to the "Ticket Closed" message.

 Click to go to the tech web portal

 Click the link above and follow the on screen instructions to submit a tech help ticket. The new web portal also has a “Technology Ticket Status Check” which you can use to check the status of previous support requests. If you have submitted an email support request in the past, enter your email address used to create the ticket to see the current status. 

Please note - The IT team is under heavy load. We are working hard to address the needs of our families and teachers . Please be patient as we work through this challenge.